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Customer Portals Implementation

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Engage your customers and partners through self-care portals.

If you distribute your products or services through partnes and want to manage relationships with your partners and / or dealers, then self-care portals are the way to go. Looking for allowing your customers to submit claims, make purchases or simply to contact you quicker? Then, the self-care portals are the great fit, too.

Self-care web portals integrated with your organization’s business applications can significantly improve the quality of service in your company. In self-care portals end customers can quickly change quotes, buy services, issue complaints or check status of their inquiries.

We provide off-the-shelf and custom portals to enable your partners and customers to easily make business with you.
Read more about our PRM solution!

Why us?

We know how to use state-of-the-art technologies to provide better business outcomes. We even have our own product for Partner Relationship Management (PRM) that already proved its value in multiple organizations.

Our primary goal is to extend the reach of your business systems and improve the quality of service provided to your organization’s partners and end customers. With our guidance and self-care portal solutions, you can expect increased customer satisfaction, lowered services cost, and streamlined business processes.

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Considering a partner portal or e-commerce portal for your customers?

We can help you to:

  • determine your goals and plans for the self-care and e-commerce portals
  • design a portal solution that reflects your business goals and the customer’s perspective
  • move beyond basic information sharing and provide real value to your partners through self-care portals
  •  integrate your new e-commerce portals with your current systems, inluding CRM, ERP or analytics
  • provide your partners with effective communciation channels and online purchasing capabilities

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